Find a contractor you can trust and are comfortable with. Check out the renovator thoroughly. Ask lots of questions when you meet, talk with previous customers, and visit past or current projects. Don’t underestimate the importance of a comfortable personal fit so that you feel they are easy to talk with and are responsive.
Find out what services the contractor offers. Many professional renovation contractors also provide design and planning services that add value to the process. A true pro will point out opportunities for improving your design and any alternative that can save you money or improve the overall quality of your project.
Make sure you have a detailed written contract. A professional contractor will always provide a complete written contract that spells out everything, including their warranty. Never settle for anything less than this. Working with a contractor who does business the right way means not having to lie awake at night worrying what the final costs will be, or if the job will even get finished. A cash deal with no contract is no deal at all.
Know what to expect. Ask a lot of questions before any work begins. Who will be at your home for each portion of the work? How will your day-to-day living be impacted? Should you consider moving out during any portion of the construction process? What if want to make changes? The more you know upfront about the whole process, the less anxious you’ll feel.
Take an active role throughout the project. The best renovation results come from good communication between you and your renovation contractor. Ask for regular updates and know how to get hold of the contractor if you have questions or concerns. Be prepared to spend time going over drawings, monitoring the project’s progress and fully discussing decisions.
Don’t expect a problem-free renovation. The bigger the project, the more likely you’ll run into the unexpected, such as existing deficiencies hidden in the walls, delays in special orders or bad weather. Be flexible and understand that some things are beyond the contractor’s control.
The Canadian Home Builder’s Association offers free information on how to hire a contractor the smart and safe way. Find more information at www.getitinwriting.ca.